FAQ

WHEN IS THE NEXT SHOP UPDATE?

 

I will adding new pieces to the online shop regularly through the holidays. The next official shop update TBA early 2021.  To get a sneak peek at the things I'm working on, make sure to follow me on Instagram: @raeganvt.

I WAS HOPING TO SEE A SPECIFIC PIECE YOU MAKE THAT WASN'T LISTED ON THE WEBSITE.

If you've seen something in my recent inventory at a show, market, gallery or on social media that wasn't listed in the online store, shoot me an email through the Contact page of this site and if it's still a possibility, we will make it happen.

DO YOU TAKE CUSTOM ORDERS AND REPAIR ORDERS?

I am not able to take repair work or custom orders at this time. If time allows, I will be able to open for a few custom orders in February.

CAN I RETURN MY ITEM?

Items ordered from inventory or purchased on site can be returned within 7 days of receiving your order for store credit only.  I will accept exchanges outside of these guidelines on a case by case basis, as sometimes I realize there are other understandable circumstances. Custom orders and pieces made to order cannot be returned or exchanged. Returns and exchanges will not be accepted for excessive wear or broken stones, but I will work with you on repairing an item if it can be repaired.